SHIPPING & RETURNS

DELIVERY

Purchased items will be dispatched within 5 business days of the order, although most will be within 2 to 3. Please allow up to 2 weeks for delivery to arrive (outside of North America), and 5 days within Canada/USA. If you still have not received your purchase after 3 weeks, please notify Bijon Studio info-mail. The buyer assumes any and all duties and customs costs for orders shipping outside of Canada/USA and will be contacted in advance should additional charges need to be made. Bijon Studio is not responsible for any lost, stolen or damaged shipments. All domestic shipments are sent with a delivery confirmation and the buyer assumes all responsibilities of lost items.

Prices, shipping & handling charges

All prices include handling or taxes (total at end) INCLUDING shipping, if delivered to customers within Canada/USA. For customers outside Canada/USA, additional charges may apply. Please email Bijon Studio if this is the case.

RETURNS

Our returns guarantee entitles you to return the product for any reason within 14 days of having received it. You have the right to open the package and check the contents but the product must be returned unused. All original packaging, price labels etc. shall be returned with the product without having been tampered with.

If you return an order, always keep your tracking number and receipts so you have proof of shipment.

Please make sure that on the airway bill and the package there is clearly written: Returned goods, no commercial value. The address for returns which is stated on the returns form is also stated below:

Bijon Studio
69 Maple Park Way
Markham, ON, L6G 1C5
Canada

Shipping costs will not be refunded, unless there was a mistake in delivery caused by us.

Please see our Terms for more information.